freebike

ČeštinaEnglish

FAQ

3. 9. Zone changes and better bike availability

We have slightly changed the Freebike map and cut out some of the zones on the outskirts - for…

read more

2. 7. Longer pauses have come!

Longer pause time is here!

From now on you can pause your rental for up to 2 hours! That should be…

read more

14. 6. New riding zone along the Vltava river

Have a lovely ride along the Vltava river up to Modřany.

New zone can be found in the map in our…

read more

System is back online

Freebike is back online. We are sorry for a short system shutdown due to a technical error our sim…

read more

20. 5. Special deal on 365 days tariffs!

Great deal on 365 days tariff and 365 days tariff for pairs - until 30. 6. 2019. Don't miss…

read more

2. 5. Chip card registration

News - Beta Version of feature Rent with a chip card!

Today we have launched a beta version of a…

read more

17. 4. New price tarifs coming in May & changes in general terms and conditions

New tariffs will arrive on the 1st of May

There will be several new tariffs added to the current…

read more

9. 4. News: Park Hvězda, rental for 2 people and upcoming tariffs

9. 4. Freebike News

We are expanding zones after your requests and messages.

Starting today it is…

read more

5. 4. Freebike is now in Moje Praha app

Freebike is now also in the app Moje Praha from the city company - Operátor ICT.

Moje Praha now…

read more

5. 4. New functions and riding zones

New function - QR scanner with lights

We have added a button to activate phone lights for easier…

read more

1. 4. Freebike launch!

!!Czech ebike Freebike starts in Prague on 1st of April 2019!!

3. 9. Zone changes and better bike availability

We have slightly changed the Freebike map and cut out some of the zones on the outskirts - for better bike availability in zone of frequent usage we have edited zones in the southern part of Prague 5, Braník, Modřany, Spořilov.

Also due to increased vandalism in some locations we have created new red zones, where it is possible to ride Freebike but returning is possible only to a virtual station.

We hope you will find more available ebikes helpful and we wish you a very pleasant ride.

Freebike team

2. 7. Longer pauses have come!

Longer pause time is here!

From now on you can pause your rental for up to 2 hours! That should be enough to do anything you need.

Afterwards you just unpause the ebike and activate it by pressing the brake lever twice and you're ready to go.

14. 6. New riding zone along the Vltava river

Have a lovely ride along the Vltava river up to Modřany.

New zone can be found in the map in our app or on our website and it is located in the south alongside cycling route near Braník and it leads to Porto Modřany and Freestyle Park. There is also a new virtual station there.

Be aware, it is a RED ZONE, so you can ride freely inside it or pause your rental up to 1 hour, but you can return the ebike only in the virtual stations.

We wish you plenty of beautiful trips and a lovely sunny weekend.

System is back online

Freebike is back online. We are sorry for a short system shutdown due to a technical error our sim card provider had across whole Europe. You can now ride again freely. We are sorry for a brief unavailability and if you had any troubles during the system shutdown, please contact us and we will resolve any issues as soon as posible.

20. 5. Special deal on 365 days tariffs!

Great deal on 365 days tariff and 365 days tariff for pairs - until 30. 6. 2019. Don't miss out!

Tariff 365 days

special deal for 1 399 CZK instead of 1 899 CZK

electric bike: each ride - first 15 minutes free of charge, then 2 CZK per min

pedal bike: each ride - first 30 minutes free of charge, then 1 CZK per min

Tariff 365 days for pairs

special deal for 1 799 CZK instead of 2 199 CZK

electric bike: each ride - first 15 minutes free of charge, then 2 CZK per min

pedal bike: each ride - first 30 minutes free of charge, then 1 CZK per min

Possible to rent 2 bikes on 1 account - free minutes apply to both bikes separately - 2x the amount of free minutes

2. 5. Chip card registration

News - Beta Version of feature Rent with a chip card!

Today we have launched a beta version of a new feature which allows you to rent Freebike without a phone, only with a chip card. You can use any Mifare chip card (for example ISIC, Lítačka, debit cards and many others)

So how to do it?

1. Rent any Freebike.

2. Open your profile in the menu (icon with a person) and click on REGISTER CARD.

3. App will ask you to connect the bike with the phone through bluetooth - confirm.

4. Successful connection will be indicated by blue lights on the Freebike.

5. Now put your card on the card reader under a seat of the bike.

6. Successful registration is confirmed by green and yellow lights on the bike.

And now you are ready to rent a bike without a phone for your next rides.

If you are having any troubles registering a chip card, write us or call us during office hours (9-17) on 778 113 084 and we will gladly help you with registering the card.

Enjoy your ride :)

17. 4. New price tarifs coming in May & changes in general terms and conditions

New tariffs will arrive on the 1st of May

There will be several new tariffs added to the current Pay per minute tariff.

Upcoming new tariffs:

full day (nonstop 24 h)

month (31 days)

year (365 days)

We are also implementing changes in our general terms and conditions and pricelist.

The price for returning a bike outside of red zone and outside of virtual station will be 25 CZK starting the 1st of May and the penalty for exceeding the pause limit (1 hour) will be 200 CZK

9. 4. News: Park Hvězda, rental for 2 people and upcoming tariffs

9. 4. Freebike News

We are expanding zones after your requests and messages.

Starting today it is possible to enjoy the ride on Freebike in the beautiful park Hvězda. You can return the bike near the entrace to the park, the whole zone is a red zone, so you can ride there freely, or even pause the rental if necessary, but you can't return the bike inside the park.

Rental for 2 people is fixed!

After a brief period during which we had to fix some technical issues with dual GPS signals, you can now once again rent 2 bikes from 1 app. So get ready for some lovely rides in pairs.

We are working on new tariffs

At the start of May we will present fresh new price tariffs for Freebike. We will addd multiple longterm or shortterm tariffs to the current Pay by the minute tariff.

5. 4. Freebike is now in Moje Praha app

Freebike is now also in the app Moje Praha from the city company - Operátor ICT.

Moje Praha now shows locations of all our Freebikes as well as the current battery state of each e-bike. The app also show current information about trafiic in Prague, road works or parking spaces.

Godspeed!

5. 4. New functions and riding zones

New function - QR scanner with lights

We have added a button to activate phone lights for easier QR code scanning in darkness

Clear map & icons

Virtual stations and bikes are now clustering more clearly on the map and it is easier to spot virtual station with or without bikes. Virtual stations with bikes inside have now a green text inside. Empty stations have white text.

Zone expansion

After receiving lot of proposals from our customers, we have added new riding zone bicycle path: Bráník - Krč - Roztyly + new virtual station for local residents

Upcoming changes

We are working on a possibility to rent or return Freebike through website without having to use the mobile app.

1. 4. Freebike launch!

!!Czech ebike Freebike starts in Prague on 1st of April 2019!!

Partneři projektu

Státní fond životního prostředí, Ministerstvo životního prostředí, Ekomobilita

Skanska

Smart Prague

Moje Praha

Automat

Fuzee